The AI conversation layer

One AI agent for
support, sales, and
everything between.

Luran answers your customers 24/7 from your own knowledge, takes real actions in your systems, captures and qualifies leads, and hands off to your team when it matters. All from one dashboard, embeddable on any site.

30-day free trial Live in minutes Grounded in your knowledge
A
Adaora Okonkwo
adaora@northstar.io · Customer · since Mar 2025
Live
Hi, I was double-charged on my Pro plan upgrade. Order #84021.
Luran AI
I see two charges of $39 on Mar 12. The second was a duplicate from a retry. I've issued a refund and credited your account.
Grounded in billing.md#duplicate-charges
Reply as Weysure support…
⌘K Tools
Refund · auto-resolve
Flow · v3 · live
Detect duplicate charge
Call billing API
Notify customer
Trusted by teams running
  • Weysure
  • Aegiscribe
  • EarnHub
  • Northstar
  • Lattice Bio
  • Halo Ops
Platform

Four products,
one coherent platform.

Luran started as an AI support engine. Today it's where growing teams run support, automation, customer relationships, and the updates between them. Each pillar stands alone. Together, they compound.

AI Support
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Answers grounded in your business.

A retrieval-augmented agent that reads your docs, policies, and product notes. It only answers from what it finds, with confidence gating and clean human handoff.

  • Knowledge isolated per business
  • Confidence + escalation gating
  • Per-business tone and rules
Flow Automation
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No-code workflows for everything after the message.

Chain detection, branching, API calls, knowledge lookups, and human handoff. The same flows that resolve a refund can onboard a customer.

  • Visual flow builder
  • First-class API + webhook nodes
  • Versioned & reviewable
Unified Inbox
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Every customer thread, in one place.

A single inbox spanning chat, widget, and channel replies. Conversations stay attached to the customer, not the tool.

  • AI + human in one thread
  • Multi-business identity
  • Persistent history across sessions
Channels
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A direct line to the customers who opted in.

Publish product updates, support notices, and announcements straight to followers. No scattered newsletters. No algorithmic feed.

  • Follower-based broadcast
  • Publish per business
  • Read and engagement signals
Built for many businesses from day one

Many businesses.
Zero shared data.

Every business runs in its own sealed environment with its own knowledge, configuration, and conversation history. Customers see one brand. You run dozens. The same core enforces the same boundaries everywhere.

How isolation works
W
Weysure
sealed workspace
184 docs2,431 msgs9.2k
A
Aegiscribe
sealed workspace
62 docs896 msgs1.4k
E
EarnHub
sealed workspace
240 docs5,108 msgs12.1k
LuranShared Luran coreRAG · Flows · Auth · Inbox
infra only · data isolated
Get started

Go live in under
three minutes.

No engineering work to start. Add your knowledge base, set your tone, paste the widget snippet. Luran handles the rest.

// Onboarding
01
Create your workspace
Name, brand, domain
02
Upload knowledge
Docs, FAQs, PDFs, URLs
03
Pick a starter flow
Refund, onboarding, escalation
04
Drop in the widget
One line of HTML