Product overview
Built for the work around the message.
Four products that share infrastructure, identity, and your customer's history. Use one, or use all. They compose.
AI Support
A support agent that only speaks from your sources.
Confidence-gated, knowledge-grounded responses. The agent reads your docs, policies, and product notes, and never invents what isn't there.
- Knowledge stays in each businessIndexes are sealed per business. Nothing leaks across products.
- Confidence gating + handoffBelow threshold, the agent asks back or routes to a human.
- Grounded in your sourcesAnswers are generated from your indexed knowledge, with configurable grounding strictness.
A
0.94 confAegiscribe support
RAG · gemini-2.5 · tenant scope
Can a free-tier user export their full conversation history?
Aegiscribe AI
Free-tier accounts can export the last 30 days. Paid tiers include the full archive. I can start a 30-day export now.Sources
· billing/limits.md#export-retention
· policies/data-export.md#tiers
Flow Automation
No-code workflows for everything after the message.
A visual flow builder with first-class action, branch, and human nodes. Build guided journeys that collect input, call your APIs, branch, and escalate.
- Keyword or manual triggersStart a flow from a message keyword, or launch it manually.
- Composable nodesMessage, question, collect input, knowledge lookup, AI reply, HTTP action, branch, escalate.
- Safe lifecycleDraft, activate, pause, or archive, with execution history and analytics.
Unified Inbox
Every customer thread, in one place.
A single inbox for your support conversations from the chat widget and your hosted business page. The same customer history follows every conversation.
- AI + human togetherThreads blend automated and agent replies in one conversation.
- Take over any conversationAgents can step in live, with the full conversation context.
- Filter your queueFilter by status, active, escalated, resolved, and by assignee.
Channels
A direct line to the customers who opted in.
Publish product updates, support notices, and announcements straight to followers. No newsletter tool, no scattered DMs.
- Reach your followersCustomers subscribe from your business profile or after a chat.
- Rich post composerTags, mentions, attachments, scheduled publishing.
- Cross-surface deliveryLand in the customer's Luran inbox and Channels feed simultaneously.
Channel · Weysure
2,148 followers · 12 posts this month
Product2h824 reads
Bulk import is live for Pro tenants
Noticeyesterday1,740 reads
Brief maintenance · Mar 14, 02:00 UTC
Announce3 days1,920 reads
Welcome to the new Channels surface